Emergency and Non Emergency Plumbing & Heating

ATP Emergency & Non-Emergency Plumbing & Heating are proud members of checkatrade

How Your Combi Boiler Works and How to Fix Common Problems

By |

What Does Your Boiler Really Do?

It’s a cold evening. You turn on the heating or step into a hot shower, expecting warmth to flow without a second thought. But have you ever paused to wonder how it all works?

As engineers, we often meet homeowners who are baffled by the systems keeping their homes comfortable. “It just stopped working,” they say, pointing at the boiler like it’s a mysterious box of tricks. And fair enough—modern plumbing and heating systems are intricate, blending engineering precision with everyday functionality.

Here’s the thing: understanding your combi boiler doesn’t require a degree in thermodynamics. It’s not about fixing it yourself (though knowing a little can help). It’s about empowerment. Recognising how the parts work together can save time, money, and stress when something goes wrong. It can also help you spot problems early, before they spiral into costly repairs.

In this guide, we’ll dive into the nuts and bolts of a combination boiler. Short circuits, diverter valves, plate heat exchangers—don’t worry, we’ll make it simple. By the end, you’ll know not just what your boiler does but how it does it. And next time your engineer visits, you might just surprise them with your knowledge.

Let’s open the lid (figuratively) and see what’s inside.

 


Understanding How a Combination Boiler Operates

A combination (combi) boiler is a compact, energy-efficient system that provides both central heating and domestic hot water (DHW) on demand. It eliminates the need for bulky hot water cylinders or cold water storage tanks, making it a popular choice for modern homes. Below, we delve into the technical workings of each key component, exploring their individual roles and how they function together to ensure reliable heating and hot water supply.

 


 Burner: The Engine of Your Boiler

The burner is the component where fuel combustion occurs, generating the heat necessary for the boiler's operation. It is a meticulously engineered mechanism designed for efficiency, precision, and safety.

Function:
The burner ignites gas to produce heat for the system.

Operation:

  • Demand Detection: The process begins when the system senses a need for heating or hot water, triggered by a thermostat or flow sensor.
  • Fuel Supply: The gas valve opens, releasing a carefully regulated flow of fuel into the combustion chamber.
  • Ignition: The ignition system, often a spark ignitor or hot surface ignitor, creates a controlled arc or glow that ignites the gas-air mixture.
  • Flame Modulation: The burner produces a stable, controlled flame. Its intensity is modulated to match the system's heating or hot water demands, ensuring optimal efficiency.
  • Heat Transfer: The flame heats the primary heat exchanger, transferring thermal energy to the water circulating through the system.
  • Shut-Off: Once the target temperature is reached, the gas valve closes, cutting off the fuel supply and extinguishing the flame.

The burner operates in a tightly controlled cycle, monitored by flame sensors and air pressure switches. This ensures efficient combustion, prevents overheating, and maintains safe operation.

 


 Heat Exchanger: The Heart of Heat Transfer

The heat exchanger is where the energy from combustion becomes useful. It’s the bridge between fire and water, converting raw flame into the warmth that powers your radiators or heats your shower. At first glance, it might seem like a simple piece of metal, but its design is a masterclass in efficiency and precision.

Function:
Transfers heat from the burner to the water circulating in the boiler.

Operation:

  • Water Flow: Cold water enters the primary heat exchanger, flowing through a network of narrow pipes or fins. These are designed to maximise surface area, ensuring every drop of water has ample contact with the heated metal.
  • Heat Transfer: As the burner flames roar beneath, their intense heat radiates into the metal, which, in turn, transfers that energy to the water passing through. The result? Rapidly heated water, ready for use in the central heating system or domestic hot water supply.
  • Condensing Efficiency: In modern condensing boilers, the magic doesn’t stop there. Flue gases, still carrying residual heat, are routed through a secondary heat exchanger. Here, the hot gases cool below their dew point, releasing latent heat into the system. This process dramatically boosts efficiency, ensuring minimal energy is wasted.
  • Energy Maximisation: The dual-exchanger system captures nearly every possible calorie of heat, making condensing boilers up to 90% efficient—a testament to engineering optimisation.

The heat exchanger doesn’t just transfer heat; it redefines how efficiently heat is harnessed. From the primary flames to the secondary condensation, every stage is designed to extract the maximum benefit from the energy used. It’s quiet, hidden, and hardworking—the unsung hero of your boiler.

 


 Gas Control Valve: The Gatekeeper of Fuel Supply

Function:
The gas control valve regulates the flow of gas into the burner, ensuring the correct fuel-to-air ratio for efficient combustion.

Operation:

  • Demand Activation: When the boiler detects a need for heating or hot water, the gas control valve opens, allowing the precise amount of gas to flow into the combustion chamber.
  • Modulation: The valve adjusts the gas flow rate to match the system's demand. For instance, it provides more fuel during high-demand periods and reduces the flow when less heat is required, ensuring efficiency.
  • Safety Mechanism: If the system detects an issue, such as a lack of airflow or a failure to ignite, the gas valve shuts off automatically to prevent gas from building up in the boiler.

The gas control valve works in harmony with other components like the fan, burner, and thermistors to maintain the perfect combustion environment.

 


Fan: The Ventilation Manager

Function:
The fan ensures the safe removal of combustion gases by creating a steady airflow through the boiler’s flue system. It also draws in fresh air for the combustion process.

Operation:

  • Combustion Airflow: The fan starts as soon as the boiler detects a demand for heating or hot water. It pulls fresh air into the combustion chamber to mix with the gas for efficient burning.
  • Gas Exhaust: Simultaneously, the fan pushes exhaust gases out of the boiler through the flue, ensuring the system operates safely and that harmful gases don’t linger.
  • Safety Interlock: Modern boilers incorporate a pressure sensor to verify the fan is working correctly. If the fan fails, the boiler locks out, preventing unsafe operation.

The fan’s consistent airflow is vital for combustion and ensures the boiler operates within safety and efficiency standards.

 


 Pump: The Heart of Circulation

The pump is the muscle of your boiler, tirelessly circulating water to ensure heat is delivered where it’s needed most. It works in tandem with the diverter valve to direct water either through the central heating system or to provide hot water for your taps. Without the pump, the heated water would never leave the boiler, leaving your home cold and your taps running cold.

Function:
Circulates water from the primary heat exchanger to either the central heating system (radiators or underfloor heating) or the plate heat exchanger for domestic hot water (DHW).

Operation:

  • Heating Mode: When the thermostat signals a need for warmth, the pump springs into action. It pulls water from the primary heat exchanger and drives it through the radiator network or underfloor heating pipes. This ensures every room in the house is evenly warmed.
  • Hot Water Mode: If a tap or shower is turned on, the diverter valve shifts position, and the pump redirects water from the primary heat exchanger to the plate heat exchanger. Here, the water transfers its heat to the cold mains water, providing a continuous supply of hot water.
  • Adaptive Efficiency: Modern pumps are equipped with variable speed settings, adjusting their power output based on demand. This not only saves energy but also reduces wear, ensuring the pump operates efficiently and reliably over its lifespan.

The pump may not produce heat itself, but it plays a crucial role in ensuring the heat is delivered to the right place. Whether it’s warming your radiators on a frosty morning or ensuring your shower stays hot, the pump is the hardworking heart of your boiler’s circulation system.

 


 Plate Heat Exchanger: Where Hot Meets Cold

The plate heat exchanger is where two worlds collide—hot water from the boiler’s primary circuit and cold mains water. But there’s no chaos here, only precision. This compact yet intricate component ensures that heat is transferred efficiently, giving you a constant supply of hot water on demand.

Function:
Transfers heat from the boiler’s primary circuit to the cold mains water, providing domestic hot water (DHW).

Operation:

  • Dual Circuits: The plate heat exchanger consists of two separate water pathways. Heated water from the primary circuit flows through one side, while cold mains water travels through the other. These streams are kept apart by thin, thermally conductive metal plates.
  • Heat Transfer: The plates are designed to maximise surface area, allowing heat from the primary circuit to pass through the metal and into the cold mains water. The process is swift and efficient, ensuring hot water is available almost instantly.
  • No Mixing: The two water circuits never mix. The plates act as a barrier, maintaining the cleanliness and separation of your domestic water supply while still allowing for rapid heat exchange.

Compact yet powerful, the plate heat exchanger is a perfect example of smart engineering. It works silently, behind the scenes, transforming heat into comfort every time you turn on a tap. Whether it’s for a relaxing shower or washing up after dinner, this component ensures hot water is always at your fingertips.

 


 Diverter Valve: The Switcher

The diverter valve is the unsung hero of your combi boiler, a master of coordination that ensures your home gets exactly what it needs: heating or hot water, but never both at the same time. It’s a clever little component that seamlessly switches the flow of water between the central heating system and the domestic hot water (DHW) supply, always in sync with demand.

Function:
Switches hot water flow between the central heating and DHW circuits, depending on the demand.

Operation:

  • Heating Mode: When your thermostat detects a chill, the diverter valve kicks into action. It directs hot water from the primary heat exchanger straight to the radiators or underfloor pipes, ensuring your home stays warm.
  • Hot Water Demand: The moment you turn on a hot water tap or shower, the diverter valve shifts gears. It redirects the flow of hot water to the plate heat exchanger, where it heats the cold mains water on demand.
  • Back to Heating: As soon as you close the tap, the valve springs back into action, returning hot water to the central heating system, ready to warm your home once again.

This silent operator doesn’t just switch water flow; it ensures efficiency. By prioritising hot water for taps and showers when needed, the diverter valve ensures that you never have to choose between comfort and convenience. It's all about keeping things running smoothly, just when you need it most.

 


 Expansion Vessel: The Pressure Regulator

The expansion vessel is a crucial component that helps maintain the balance within your heating system. When water heats up, it naturally expands. Without a mechanism to absorb this pressure increase, your system would be at risk of damage from over-pressurisation. The expansion vessel is there to prevent this, regulating fluctuations and ensuring safe, efficient operation.

Function:
Regulates pressure fluctuations caused by water expansion during heating.

Operation:

  • Pressure Absorption: Inside the expansion vessel, there is a diaphragm that separates the system water from compressed air. This design ensures that the two substances remain apart, yet work together to manage pressure changes.
  • Expansion Control: As water is heated, it expands—something that’s fundamental in any heating system. The expansion vessel absorbs this increased pressure by compressing the air or gas in the vessel, preventing excessive pressure build-up within the system.
  • Preventing Damage: By absorbing the pressure caused by the expanding water, the expansion vessel ensures that your system avoids the damaging effects of over-pressurisation, such as leaks or component failure.

While the expansion vessel operates quietly in the background, its role is critical. It’s what keeps your system running smoothly, allowing the water to expand safely as it heats, without putting undue stress on the rest of the components.

 


 Automatic Air Vent: The Airbuster

Air in the system is like an unwanted guest—it can cause blockages, reduce efficiency, and even bring your heating system to a halt. The automatic air vent is the unsung hero that keeps things flowing smoothly. It’s designed to deal with the air that naturally accumulates within the system, ensuring that only water moves freely through the pipes and radiators.

Function:
Removes trapped air from the system to prevent airlocks.

Operation:

  • Air Collection: As the water circulates, air rises to the highest points in the system. This is a natural occurrence due to the differences in density between air and water. Over time, air pockets can accumulate, leading to blockages and a reduction in heating efficiency.
  • Automatic Release: The automatic air vent is there to tackle this issue. As air gathers in the system, the vent opens to release it automatically. This simple yet effective process ensures that water can flow freely, without the interference of trapped air.
  • Maintaining Performance: By keeping the system air-free, the vent ensures consistent water flow, preventing airlocks and ensuring that heating performance remains at its best.

The automatic air vent operates quietly, often unnoticed, but without it, the system would struggle with efficiency. It works tirelessly to keep your home warm, ensuring smooth circulation and maximising the performance of your boiler.

 


 Thermistors (Flow and Return): The Temperature Sentries

Imagine a system that constantly adjusts to ensure you're never too hot or too cold—this is where the thermistors step in. These small yet powerful sensors are the eyes and ears of your boiler, monitoring water temperatures as they move through the system. They collect critical data, making real-time adjustments to ensure optimal heating performance and efficiency.

Function:
Monitor water temperature to regulate system performance.

Operation:

  • Flow Thermistor: The flow thermistor tracks the temperature of water as it leaves the boiler. It constantly measures how hot the water is as it moves into the central heating circuit, whether heading to your radiators or underfloor heating.
  • Return Thermistor: Meanwhile, the return thermistor monitors the temperature of the water as it comes back from the radiators. This feedback lets the system know how much heat has been lost, ensuring it adjusts accordingly.
  • Real-Time Data: Both thermistors send real-time temperature data to the control system, which uses this information to adjust the burner’s output. If the water is too cool, the burner kicks in to add heat. If it's too hot, the burner modulates to prevent overheating, maintaining a steady, efficient performance.

These sensors work together to ensure the system operates within safe and efficient temperature ranges, balancing energy use with comfort. By continually adjusting the boiler’s heat output, thermistors help keep your system running smoothly, efficiently, and most importantly—comfortably.

 


 Safety Discharge Valve: The Pressure Protector

The safety discharge valve is a critical component designed to protect your boiler from the dangers of over-pressurisation. Think of it as a safety valve that releases excess pressure when it becomes too high, keeping the system from being damaged.

Function:
Prevents over-pressurisation by releasing excess water.

Operation:

  • Pressure Monitoring: The safety discharge valve constantly monitors the pressure within the system. If pressure exceeds 3 bar, it automatically opens to release excess water, preventing damage to the boiler and associated components.
  • Water Discharge: Once the valve opens, it discharges water through a pipe, usually directed to the exterior of the home. This process helps reduce the pressure to a safe level.
  • Pressure Recovery: Once the valve has opened and pressure normalises, the valve closes. However, because the release of water causes the system pressure to drop, the boiler will likely be unable to operate until the pressure is manually topped up. The user will need to re-pressurise the system, usually using the filling loop, to bring it back to the normal operating pressure (typically 1-2 bar, cold).

By regulating the system pressure and preventing over-pressurisation, the safety discharge valve ensures your boiler and heating system remain safe and operational. However, it’s important for homeowners to be aware that, after the valve has discharged water, they will need to top up the system pressure to restore full functionality.

 


 System Pressure Sensor: The Pressure Monitor

The system pressure sensor is the silent guardian of your boiler, ensuring that the system pressure remains within safe and optimal levels. Without it, fluctuating pressure could cause serious issues, leading to system inefficiency or even damage. This sensor constantly keeps an eye on the pressure, stepping in when things get out of balance.

Function:
Monitors system pressure to ensure safe operation.

Operation:

  • Continuous Monitoring: The system pressure sensor constantly measures the pressure within the sealed system. It ensures that the pressure stays within the required range for the system to function properly—typically between 1 and 2 bar for most domestic heating systems.
  • Pressure Regulation: If the pressure falls below 1 bar (indicating a potential leak or lack of water in the system) or rises too high (often caused by an expansion issue), the sensor triggers the boiler’s safety features.
  • Lockout Protection: When the pressure is outside the safe range, the system locks out to prevent the boiler from operating under unsafe conditions. This is a protective measure that ensures your boiler doesn’t run when it could cause further damage or risk. The boiler will remain in this lockout state until the issue is resolved—usually by repressurising the system.

The system pressure sensor is vital for maintaining the health of the boiler. By continuously checking pressure and locking out the system when necessary, it helps prevent damage and keeps the system running safely and efficiently.

 


 Flow Sensor: The Gatekeeper of Hot Water

The flow sensor is the vigilant sentinel of the domestic hot water (DHW) circuit. Its role is simple but vital. It detects water movement and signals the boiler to activate whenever hot water is needed. While it does not produce heat itself, the flow sensor is the crucial trigger that initiates the process.

Function:
Detects water flow in the DHW circuit and signals the boiler to activate.

Operation:

  • Detecting Demand: When you turn on a tap or shower, water begins to flow through the system. The flow sensor, situated in the DHW circuit, immediately picks up on this movement.
  • Signalling the Boiler: Once flow is identified, the sensor sends a signal to the boiler’s control system. This activates the burner and pump, heating water as it moves through the plate heat exchanger.
  • Idle Efficiency: If no water flow is detected, such as when the taps are closed, the flow sensor keeps the boiler dormant. This conserves energy while ensuring the system remains ready to respond.

The flow sensor may be small, but its role is indispensable. By detecting water flow and triggering the boiler, it ensures that hot water is delivered efficiently and without delay whenever you need it.

 


 Filling Loop: The Pressure Restorer

The filling loop is the component that lets you take control when the boiler's pressure drops too low. It is a manual mechanism that connects your central heating system to the mains water supply, allowing you to add water to bring the pressure back to normal operating levels. Simple and effective, it ensures your boiler can resume normal operation quickly.

Function:
Allows water to be added to the system when the pressure is too low.

Operation:

  • Connecting to the Mains: The filling loop is a flexible pipe or a rigid connection that links your sealed heating system to the mains water supply. It is only used when the system requires additional water.
  • Topping Up: When the pressure gauge shows the pressure has fallen below the recommended level, typically 1 bar, the filling loop can be opened. Water flows from the mains into the system, restoring the correct pressure.
  • Closing the Loop: Once the gauge shows the pressure is back within the normal range, usually between 1 and 2 bar, the filling loop must be closed. Leaving it open can lead to overfilling and potentially damage the system.

The filling loop is a straightforward yet critical feature. It gives you the ability to maintain your boiler’s pressure and ensures the system stays in top condition. Used properly, it provides a quick solution to one of the most common boiler issues.

 


 Condensate Pipe: The Drain for Combustion By-Products

The condensate pipe is an essential feature in modern condensing boilers, ensuring that the acidic by-products of the combustion process are safely removed. It works quietly in the background, protecting your system from potential damage while maintaining efficiency.

Function:
Removes acidic condensate created during the combustion process in condensing boilers.

Operation:

  • Cooling Flue Gases: During combustion, the burner produces hot gases rich in water vapour. In condensing boilers, these gases are routed through a secondary heat exchanger where they are cooled below their dew point. This cooling process causes water vapour to condense into liquid form.
  • Directing Condensate: The resulting liquid, known as condensate, is mildly acidic due to dissolved by-products of combustion. The condensate pipe safely transports this liquid from the boiler to an external drain or waste pipe, preventing it from lingering and causing internal corrosion.

Unassuming in appearance, its role is critical in maintaining the boiler’s long-term reliability. By efficiently removing acidic condensate, it ensures the system remains protected while operating at maximum efficiency.

 


 Pressure Relief Valve: The Emergency Safeguard

The pressure relief valve is a critical safety feature designed to step in during extreme situations. It acts as the last line of defence against over-pressurisation, ensuring that the boiler and the heating system are protected from potentially catastrophic damage.

Function:
Acts as a backup safety mechanism, releasing pressure in extreme conditions.

Operation:

  • Releasing Excess Pressure: When the system pressure rises beyond safe operating thresholds, the pressure relief valve activates. It opens automatically to release water, lowering the pressure to a safer level. This prevents damage to internal components, such as the heat exchanger or pipes.
  • Resetting the System: Unlike other safety mechanisms, the pressure relief valve does not automatically return to its normal state after activation. Once it has been triggered, it often requires manual resetting or inspection to ensure it is functioning correctly.

The pressure relief valve is a robust and reliable feature, ensuring that the system remains safe even under rare and extreme conditions. It operates as a protective failsafe, offering peace of mind by guarding against potentially severe damage.

 


 Cold Water Inlet Filter: The Guardian of Clean Flow

The cold water inlet filter plays a pivotal role in maintaining the efficiency and longevity of your boiler. Acting as a gatekeeper, it ensures that only clean water enters the system, shielding delicate components from harmful debris and impurities.

Function:
Filters debris from the mains cold water supply to protect the system.

Operation:

  • Capturing Impurities: As mains cold water enters the boiler, it passes through the inlet filter. This filter traps particles such as rust, sediment, and dirt, preventing them from circulating within the system.
  • Protecting the Plate Heat Exchanger: By removing contaminants, the filter safeguards the plate heat exchanger, ensuring that water flows smoothly and efficiently through its narrow channels. This helps to avoid blockages that could reduce performance or cause costly damage.

The cold water inlet filter is a straightforward yet essential component. By keeping impurities at bay, it helps to ensure your boiler operates efficiently and reliably while reducing the risk of maintenance issues over time.

 


 Drain Tap: The System’s Drainage Solution

The drain tap is a crucial component for maintaining and protecting your boiler. It provides a simple yet effective way to remove water from the system, whether for routine maintenance, servicing, or to prevent damage during freezing conditions.

Function:
Drains water from the system for maintenance or to prevent freezing.

Operation:

  • Maintenance Use: During servicing, such as power flushing, the drain tap allows engineers to remove water from the system. It’s also used when draining the system in preparation for maintenance or repairs.
  • Winter Protection: In cold weather, if the boiler will not be in use for an extended period, the drain tap is essential. By draining the system, it prevents water from freezing in the pipes and causing damage to the boiler.

The drain tap may seem like a minor feature, but it plays a vital role in safeguarding the system during maintenance or extreme weather. Properly using the drain tap ensures that your boiler remains in top condition and is protected from potential damage.

 


System Operation Overview

  1. Start-Up:
    A demand signal, either from a thermostat or flow sensor, prompts the boiler to spring into action. The burner ignites, and the pump begins circulating water through the system. The stage is set for heating or hot water production.
  2. Central Heating Mode:
    The burner heats water in the primary heat exchanger. This now-hot water is pumped through the system, flowing to the radiators or underfloor heating pipes, ensuring your home is comfortably warm.
  3. Hot Water Mode:
    When a tap or shower is turned on, the diverter valve switches the system’s focus. Cold mains water is directed into the plate heat exchanger, where it is heated almost instantly, providing hot water on demand.
  4. Shut-Down:
    Once the demand ends, the burner extinguishes as the system returns to standby mode. The fan runs briefly to clear any residual combustion gases from the system. Meanwhile, the pump runs for a short time to dissipate any remaining heat, ensuring the system cools down gradually and safely.

This operation cycle ensures that whether you need heating or hot water, your boiler delivers efficiently, only using energy when it’s needed, and shutting down in a way that preserves its longevity.

 


By understanding the technical details of your combi boiler’s components, you gain insight into how these systems work together to provide efficient heating and hot water. This knowledge not only helps you appreciate the technology at play but also highlights the importance of regular maintenance in keeping everything running smoothly. A well-maintained boiler operates at peak efficiency, ensuring comfort, safety, and longevity while preventing costly breakdowns.

 


 11 Most Common Combi Boiler Faults and Their Usual Solutions

Combi boilers are designed to be efficient and reliable, but like any system, they can encounter faults over time. Understanding the most common issues and how to address them can help keep your boiler in top condition. Below are some of the most frequent problems homeowners face, their likely causes, and the usual solutions.

 


1. Low Boiler Pressure
Symptoms: The boiler won’t heat your home effectively or supply hot water. The pressure gauge shows below 1 bar.
Cause: A leak in the system, a faulty pressure relief valve, or air in the system.
Solution:

  • Check for visible leaks in radiators or pipework and repair them.
  • Re-pressurise the boiler using the filling loop, following the manufacturer’s instructions.
  • If the problem persists, call a professional to check for internal faults.

2. No Heating or Hot Water
Symptoms: The boiler is on, but there’s no heat from the radiators or hot water from the taps.
Cause: A faulty diverter valve, broken thermostat, or frozen condensate pipe.
Solution:

  • Check if the thermostat is working and set correctly.
  • If the condensate pipe is frozen, thaw it using warm (not boiling) water.
  • A professional engineer may need to replace the diverter valve if it’s stuck.

3. Boiler Keeps Switching Off
Symptoms: The boiler turns on but shuts down shortly after.
Cause: Low water pressure, airlocks, or a malfunctioning thermostat.
Solution:

  • Re-pressurise the system if pressure is low.
  • Bleed the radiators to remove trapped air.
  • Test and, if necessary, replace the thermostat.

4. Kettling (Boiler Making Banging or Whistling Noises)
Symptoms: The boiler makes strange noises, similar to a kettle boiling.
Cause: Limescale build-up in the heat exchanger or low water flow.
Solution:

  • Flush the system to remove limescale and debris.
  • Use a magnetic filter to catch particles in the system.
  • Consider installing a water softener in hard water areas.

5. Radiators Not Heating Properly
Symptoms: Some radiators are cold while others are hot, or the radiator has cold spots.
Cause: Trapped air, sludge build-up, or a balancing issue.
Solution:

  • Bleed the radiators to release trapped air.
  • Power flush the system to remove sludge.
  • Balance the radiators by adjusting the valves to ensure even heat distribution.

6. Frozen Condensate Pipe
Symptoms: The boiler displays an error code and shuts down, often during cold weather.
Cause: The condensate pipe (which removes waste water) is blocked by ice.
Solution:

  • Pour warm (not boiling) water over the pipe to thaw the ice.
  • Insulate the pipe to prevent future freezing.

7. Leaking Boiler
Symptoms: Water dripping or pooling beneath the boiler.
Cause: A damaged pressure relief valve, corroded pipes, or a faulty pump seal.
Solution:

  • Check and tighten connections if loose.
  • Replace the faulty component (e.g., valve or seal).
  • Call a professional for complex leaks.

8. Pilot Light Keeps Going Out
Symptoms: The pilot light won’t stay lit, or the boiler won’t ignite.
Cause: Faulty thermocouple, a draught blowing out the flame, or a gas supply issue.
Solution:

  • Check for a gas supply issue and contact your provider if necessary.
  • Replace the thermocouple if it’s worn or damaged.
  • Ensure proper ventilation and fix draught problems.

9. Faulty Boiler Thermostat
Symptoms: The boiler turns on and off at incorrect times, or the temperature is inconsistent.
Cause: A worn-out or broken thermostat.
Solution:

  • Test the thermostat by adjusting the settings.
  • Replace it with a new one if it’s unresponsive or inaccurate.

10. Boiler Losing Pressure Frequently
Symptoms: You keep having to re-pressurise the boiler.
Cause: A leak in the system, a faulty pressure relief valve, or air in the system.
Solution:

  • Check for and repair leaks in radiators and pipework.
  • Replace the pressure relief valve if it’s faulty.
  • Call an engineer to investigate recurring pressure loss.

11. Fluctuating Hot Water Temperature
Symptoms: Hot water temperature fluctuates rapidly, especially noticeable in the shower, or the domestic hot water is just cold.
Cause: A blockage in the plate heat exchanger, which affects the heat transfer from the boiler to the water.
Solution:

  • Replace the plate heat exchanger if it’s damaged.
  • Remove and clean the heat exchanger to clear any blockages.
  • If the problem persists, consider power flushing the boiler to remove any debris or build-up that may be causing the issue.

Note to the Reader:

While this guide covers some of the most common issues and solutions with combi boilers, it is by no means an exhaustive list. Even some of the problems mentioned may require different solutions depending on the specific model or circumstances. Modern combi boilers are highly sophisticated pieces of equipment, and any doubts or uncertainties should always prompt you to consult a Gas Safe registered engineer.

This guide is intended for educational purposes only:

NEVER remove the cover or use tools on a boiler or any gas appliance unless you are qualified as "Gas Safe" and fully understand the process. By understanding these common issues and knowing the basic steps to take, you can keep your combi boiler running smoothly. Regular maintenance and prompt attention to faults will help ensure your system remains efficient, reliable, and long-lasting

Get In Touch Today

 

We cover Berkshire, Buckinghamshire, Surrey and Hampshire. Contact us today to discuss all your requirements or for free friendly and professional advice - we're here to help!

 

Contact Us Now